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Business, Finance & Accounting Rights Catalogue - London Book Fair 2017

To request review copies [email protected] Back to contents 46 Business & Management Special Topics The Employee Experience Advantage How to Win the War for Talent by Giving Employees the Workspaces they Want, the Tools they Need, and a Culture They Can Celebrate Jacob Morgan ISBN: 978-1-119-32162-0 | Apr 2017 | 304PP Research shows organizations that focus on employee experience far outperform those that don’t. Recently a new type of organization has emerged, one that focuses on employee experiences as a way to drive innovation, increase customer satisfaction, find and hire the best people, make work more engaging, and improve overall performance. The Employee Experience Advantage is the first book of its kind to tackle this emerging topic that is becoming the #1 priority for business leaders around the world. Although everyone talks about employee experience nobody has really been able to explain concretely what it is and how to go about designing for it... until now. How can organizations truly create a place where employees want to show up to work versus need to show up to work? For decades the business world has focused on measuring employee engagement meanwhile global engagement scores remain at an all time low despite all the surveys and institutes that been springing up tackle this problem. Clearly something is not working. Backed by an extensive research project that looked at over 150 studies and articles, featured extensive interviews with over 150 executives, and analyzed over 250 global organizations, this book clearly breaks down the three environments that make up every single employee experience at every organization around the world and how to design for them. There is no question that engaged employees perform better, aspire higher, and achieve more, but you can’t create employee engagement without designing employee experiences first. It’s time to rethink your strategy and implement a real-world framework that focuses on how to create an organization where people want to show up to work. The Employee Experience Advantage shows you how to do just that. About the Author Jacob Morgan (www.chessmediagroup.com) is Principal and Co-Founder of Chess Media Group, a management consultancy and strategic advisory firm that focuses on collaboration, as well as a recognized thought leader on the future of work. Jacob has advised the US Department of State, Siemens, Sprint, Adobe, SAP, Lowes, Safeway, and many other top companies across a range of industries.


Business, Finance & Accounting Rights Catalogue - London Book Fair 2017
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