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Social Media in the Public Sector: A Guide to Participation, Collaboration and Transparency in The Networked World

ISBN: 978-1-118-10994-6
320 pages
November 2012, Jossey-Bass
US $76.00 Add to Cart

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Ines Mergel is Assistant Professor of Public Administration at the number one ranked Maxwell School of Citizenship and Public Affairs and The Information Studies School (ischool) at Syracuse University. She was previously a postdoctoral research fellow at Harvard's Kennedy School of Government, Program of Networked Governance and the National Center for Digital Government. Professor Mergel teaches courses on Government 2.0, New Media Management in the Public Sector, Networked Governance, and Public Organizations & Management. Professor Mergel's work has been featured in USA Today and published in Public Administration Review, the Journal of Public Administration Research and Theory, and the American Review of Public Administration.