Educause Leadership Strategies, Volume 3, Information Alchemy: The Art and Science of Knowledge Management
October 2000, Jossey-Bass
--Thomas H. Davenport, director, Andersen Consulting Institute for Strategic Change, and professor, Boston University School of Management
"An important introduction for campus administrators to the rapidly evolving discipline of knowledge management."
--James J. Duderstadt, president emeritus, University of Michigan, and director, Millennium Project
Written for university presidents, college deans, program directors, and other leaders in higher education, Information Alchemy presents a foundational introduction to knowledge management and its growing significance to campuses everywhere. Each chapter addresses a critical aspect of knowledge management, identifies key strategic issues, and offers practical advice and guidance on how such issues might be addressed on an institutional or departmental level. Since knowledge management is an interdisciplinary field of study and practice, the authors in this volume represent a rich array of backgrounds, disciplines, and organizational affiliations. Their expertise and insights will help readers to make sense of the information revolution and become thoughtful leaders of knowledge management.
Knowledge Management in Higher Education (B. Cronin & E. Davenport).
Knowledge Discovery in a Networked World P. Lyman).
Databases, Information Architecture, and Knowledge Discovery (P. Wallace & D. Riley).
Revaluing Records: From Risk Management to Enterprise Management (A. Gilliland-Swetland).
Case Study: Knowledge Management Alleviates the Computing Support Crisis at Indiana University (B. Voss).
A Knowledge Management Action Agenda (G. Bernbom).
"The EDUCAUSE Leadership Strategies series has become an important resource for colleges and universities as they address the challenges and opportunities of the digital age. This latest volume provides an important introduction for campus administrators to the rapidly evolving discipline of knowledge management. Although evolving first in the business sector, knowledge management has significant implications for knowledge-intensive organizations such as the university." (James J. Duderstadt, president emeritus, University of Michigan, and director, Millennium Project)
"Information Alchemy offers a timely and unique assessment of the problems and prospects of knowledge management in higher education. The book is a major contribution to a subject of real importance and little prior attention." (John Leslie King, dean, School of Information, University of Michigan)
"Perhaps the real value of this volume is in its ability to stimulate our thinking..." (Planning for Higher Education, Spring 2002)
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