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Mastering Microsoft Lync Server 2010

ISBN: 978-1-118-08953-8
744 pages
February 2012
Mastering Microsoft Lync Server 2010 (1118089537) cover image


An in-depth guide on the leading Unified Communications platform

Microsoft Lync Server 2010 maximizes communication capabilities in the workplace like no other Unified Communications (UC) solution. Written by experts who know Lync Server inside and out, this comprehensive guide shows you step by step how to administer the newest and most robust version of Lync Server. Along with clear and detailed instructions, learning is aided by exercise problems and real-world examples of established Lync Server environments. You'll gain the skills you need to effectively deploy Lync Server 2010 and be on your way to gaining all the benefits UC has to offer.

  • Gets you up and running with Lync Server—whether you are migrating from Office Communications Server or new to Lync Server.
  • Walks you through all of the essential stages for deploying Lync Server
  • Shows integration with Microsoft Exchange Server and Microsoft SharePoint Server
  • Demonstrates how to monitor, diagnose, and troubleshoot problems more efficiently

Mastering Lync Server 2010 is a must-have resource for anyone looking to manage all the various forms of communication from one user interface.

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Table of Contents

Introduction xv

Part 1 Fundamentals 1

Chapter 1 What's in Lync ? 3

Chapter 2 Standards and Protocols 31

Chapter 3 Security 61

Chapter 4 Clients 95

Part 2 Getting Lync Up and Running 125

Chapter 5 Planning Your Deployment 127

Chapter 6 Installation 169

Chapter 7 Migration and Upgrades 225

Part 3 Administration 265

Chapter 8 Introduction to PowerShell and the Lync Management Shell 267

Chapter 9 Role-Based Access Control 305

Chapter 10 User Administration 329

Chapter 11 Archiving and Monitoring 363

Chapter 12 Troubleshooting 395

Part 4 Voice 421

Chapter 13 Getting Started with Voice 423

Chapter 14 Call Admission Control 453

Chapter 15 E911 and Location Information Services (LIS) 493

Chapter 16 Extended Voice Functionality 511

Part 5 Integration 555

Chapter 17 Exchange, SharePoint, and Group Chat 557

Chapter 18 Third-Party Integration 597

Part 6 Mobile Devices 639

Chapter 19 Mobile Devices 641

Appendix A The Bottom Line 661

Appendix B Adoption 689

Index 697

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Author Information

Nathan Winters is a Unified Communications Technical Specialist (TS) at Microsoft U.K. He has worked with some of the U.K.'s largest companies deploying Microsoft Exchange 2007 and 2010 and Office Communications Server 2007 and Lync 2010. In 2006, Nathan founded the Microsoft Messaging and Mobility User Group U.K. He is a four-time MVP for Exchange Server, a speaker at events in both the U.S. and U.K., and a published writer with leading industry resources such as Windows IT Pro magazine and Microsoft TechNet Magazine.

Keith Hanna, Microsoft Certified Master for Microsoft Office Communications Server (OCS), is a Senior Consultant with Microsoft Consulting Services. He has been working with OCS and Lync since before they launched and has been involved with some of the world's largest deployments. He also develops content for the Microsoft Lync Ignite training series with Microsoft TechNet and has contributed to the Lync Resource Kit.

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Download TitleSizeDownload
Companion Files 281.30 KB Click to Download
Corrected Chapter 9 script
The file in the companion files for download, 089538 Chpt9 Script.txt contained an error. Download a corrected version of the file here. It has been corrected in the zip on the downloads page as of 2/16/12. If you downloaded the companion files after that date, the file you downloaded contains the correct script. If you downloaded the companion files prior to 2/16/12, download this version of the Chapter 9 script.
781 bytes Click to Download
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Do you think you've discovered an error in this book? Please check the list of errata below to see if we've already addressed the error. If not, please submit the error via our Errata Form. We will attempt to verify your error; if you're right, we will post a correction below.

ChapterPageDetailsDatePrint Run
10 338 Error in Piping OUtput from the Enable-CSUser Cmdlet sidebar
In the second paragraph in the sidebar, the second instance of the cmdlet reads Enable-CsAdUser. No such cmdlet exists. The reference is to the same cmdlet as in the preceding sentence: Enable-CsUser.
2/15/12 1st
11 383 Text correction: Error in Codec Healing sidebar
The last bullet point in the sidebar, "High values in healer concealed ratio will typically result in distorted or accelerated sounding audio." should read:
"High values in healer compressed ratio will typically result in distorted or accelerated sounding audio."
2/15/12 1st
13 447 Text correction: Typographical error in filename
In the second paragraph on the page, the filename Company_Phone_Number_Normalisation_Rules.txt contains a spelling error. The name of the file is Company_Phone_Number_Normalization_Rules.txt
2/15/12 1st
14 469 Text correction: Error in discussion of Table 14.5
The first sentence in the second paragraph under the table, "In the case of Dublin..." refers to the wrong entry in the table. It should read "In the case of Paris..."
2/15/12 1st
14 484 Text correction: Typographical error
The header "Defining Region Linkscruffs" should read "Defining Region Links".
2/15/12 1st
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