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Wiley Customer Care

Journals and Wiley Online Library 

Online Help: wolsupport.wiley.com
Email: [email protected] 
Phone: 0011 65 6511 8000 (International call rates apply). 
Please do not contact Books Customer Service for Journals inquiries.
Other Wiley Online Library contact information: olabout.wiley.com

Books

For Higher Education lecturer evaluation, complimentary, review copy requests, access to instructor resources and sales rep inquiries.
Email: [email protected]
Phone: 07 38599755

For price and availability, quotes, order processing, order tracking and delivery and credit, returns, refund inquiries only.
Email: [email protected]
Phone (within Australia): 1800 777 474
Phone (from overseas): + 61 7 38599611
Fax: 07 38599627
Please do not contact Books Customer Service for Journals inquiries.

Online Bookseller services site for real time price and availability and order tracking: bookseller.au.wiley.com

For Jacaranda Education Consultants

Go to: jacaranda.com.au
Phone: 03 9274 3285

For Students With Special Needs 

Visit our Accessibility page for more information about requesting alternative access.
Please do not contact regular customer service department for inquires.

Accounts Receivable
For statement requests, new account applications, account balances and status and payment inquiries.
Email: [email protected]
Phone: 07 38599755
Fax: 07 38599627

All Other Inquiries
Email: [email protected]
Phone: 07 38599755

Mailing Address
Wiley
PO Box 1226
Milton QLD 4064 
Australia