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Wiley Customer Care


Journals and Wiley Online Library

Online Help:


Phone: 0011 65 6511 8000 (International call rates apply). 

Please do not contact Books Customer Service for Journals inquiries.

Other Wiley Online Library Contact Information:


·         For Higher Education lecturer evaluation / complimentary / review copy requests, access to instructor resources, sales rep inquiries


Phone: 07 38599755

·         For price and availability, quotes, order processing, order tracking and delivery and credit / returns / refund inquiries only


Phone: 1800 777 474 (within Australia) or + 61 7 38599611 (from overseas)

07 38599627

Please do not contact Books CustomerService for Journals inquiries.

Online Bookseller services site for real time price and availability and order tracking:

·         For Jacaranda school reps contacts

Go to: or

Phone: 07 38599755


Accounts Receivable

For statement requests, new account applications, account balances and status and payment inquiries


Phone: 07 38599755

Fax: 07 38599627

All Other Inquiries


Phone: 07 38599755

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Milton QLD 4064