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Confessions of a Successful CIO: How the Best CIOs Tackle Their Toughest Business Challenges

Confessions of a Successful CIO: How the Best CIOs Tackle Their Toughest Business Challenges

Dan Roberts, Brian Watson, Susan Cramm (Foreword by)

ISBN: 978-1-118-63822-4 March 2014 192 Pages


In Stock

CAD $54.00



“Successful CIOs take on crazy challenges, solve amazingly complex problems, inspire others to join them, and use each experience to learn and grow. In telling their stories, Confessions of a Successful CIO offers aspiring leaders an engaging mix of inspiration and practical takeaways.”
—Abbie Lundberg, CIO analyst, writer, and adviser; former editor of CIO

“Reading Confessions of a Successful CIO is like attending the best IT Leadership Conference you can imagine, except the only travel required is flipping the cover. You will spend much time thinking about these CIOs’ stories as they apply to your own world as you read the pages. A must read for any CIO, as well as anyone working for a CIO or aspiring to be one.”
—David Buckholtz, Vice President and Divisional CIO, Sony Pictures Entertainment

“We learn so much from others’ experiences, and after reading this, I feel like I’ve been allowed behind the scenes to ‘meet’ and gain the insight of some truly amazing leaders. Nice work! This will be a must read for technology leaders in order for them to fully understand the criticality of establishing vision, taking risks, and most importantly—that while technology and process are important—people are the key.”
—Susan Courtney, Senior Vice President, Technology and Operations, Blue Cross Blue Shield of Nebraska

“Reading about the challenges, plans, and execution of strategy that these nine phenomenal CIOs have experienced reminds me of J. F. Kennedy’s Profiles in Courage. Yes, ‘Profiles in Courage’ for IT executives. Being a CIO in this new millennium brings many challenges. The pace of change and half-life of business plans requires maximum flexibility, reliance on interdisciplinary teams, and courage to take action despite uncertainty. These CIOs accepted the challenge that their respective organizations presented them, leveraged their available resources, and took action!”
—Dennis L’Heureux, Senior Vice President for IT Planning and CIO, Rockford Health System

Foreword xi

Preface xiii

Acknowledgments xvii

Chapter 1 The Anticipator: Filippo Passerini 1

Chapter 2 The Rocket Scientist: Rebecca Rhoads 17

Chapter 3 The Fixer: Steve Bandrowczak 33

Chapter 4 The Pilot: Carol Zierhoffer 51

Chapter 5 The Conductor: Lynden Tennison 69

Chapter 6 The Decider: Wayne Shurts 87

Chapter 7 The Realist: Don Imholz 103

Chapter 8 The Accidental CIO: Sheleen Quish 119

Chapter 9 The Innovator: Greg Schwartz 139

About the CIOs 155

About the Authors 165

Index 167