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Person-Centered Care: A Policies and Workforce Toolkit for Long-Term Care Settings

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Person-Centered Care: A Policies and Workforce Toolkit for Long-Term Care Settings

Addie Abushousheh, Jennifer Brush

ISBN: 978-1-119-61198-1 September 2019 Wiley-Blackwell

Description

While the benefits of Person-Centered Care (PCC) to both caregivers and care-receivers are significant, development and implementation can be undermined by unsupportive or absent documentation. A timely response to emerging needs in long-term care, this innovative and practical toolkit provides expert guidance as well as specific policy and workforce documents that assist healthcare professionals to advance and sustain a PCC philosophy in their care community.

Person-Centered Care: A Policies & Workforce Toolkit for Long-Term Care Settings delivers an overview of PCC, educates organizational stakeholders on core concepts, presents policies and procedures in the advancement of PCC, and describes the essential function of job descriptions as related to recruitment, new team member selection, orientation, supervision and performance management.

  • Delivers step-by-step guidance for developing, implementing, and managing PCC policies in long-term care communities
  • Provides ready-to-use, adaptable documents to establish an organizational foundation for PCC
  • Offers practical suggestions, real-life examples, and field-tested directives for PCC
  • Prevents imprecise, outdated and conflicting policies and procedures that can lead to penalties or loss of certification
  • Includes a complete collection of PCC policies and job descriptions accessed in the appendix and online

Written by leading experts in the field, Person-Centered Care: A Policies & Workforce Toolkit for Long-Term Care Settings is an invaluable resource for any long-term care provider seeking to reach their goals of implementing and sustaining person-centered care.

Foreword

Preface

Acknowledgements

Part I - Introduction

Advancing Person-Centered Care

Person-Centered Care Changes an Organization’s Culture

External Influences for Person-Centered Care

Values, Vision and Mission for Person-Centered Care

Summary

Part II - Policies

Introduction to Policies and Procedures

Policies for Person-Centered Care

Procedures for Person-Centered Care

Policy Examples for Person-Centered Communities

Summary

Part III - Workforce

Direction for Successful Performance

Writing Job Descriptions

Interviewing and Hiring New Staff

Introducing New Team Members

Performance Appraisals

Enhancing Communication

Quality Initiatives for Person-Centered Care

Team Member Appreciation

Ensuring Transparency

Summary

Appendix 1

Appendix 2

Index