About the Author
HEATHER L. CARPENTER, PHD, is assistant professor of Nonprofit Management at Grand Valley State University in Grand Rapids, Michigan. She teaches graduate and undergraduate courses in Nonprofit Management, Human Resources, Financial Management, Fundraising, Technology, and Volunteerism.
TERA WOZNIAK QUALLS, M.P.A.,is founder of Momentum, a nonprofit consulting firm focused on strategic planning and talent development for nonprofits. Tera also serves as an adjunct professor of nonprofit administration in the School of Public, Nonprofit, and Health Administration at Grand Valley, where she teaches introduction to nonprofits and volunteerism for undergraduate students.