Be prepared for the arrival of automated decision making
Once thought of as science fiction, major corporations are already beginning to use cognitive systems to assist in providing wealth advice and also in medication treatment. The use of Cognitive Analytics/Artificial Intelligence (AI) Systems is set to accelerate, with the expectation that it’ll be considered ‘mainstream’ in the next 5 – 10 years. It’ll change the way we as individuals interact with data and systems—and the way we run our businesses.
Cognitive Analysis and AI prepares business users for the era of cognitive analytics / artificial intelligence. Building on established texts and commentary, it specifically prepares you in terms of expectation, impact on personal roles, and responsibilities. It focuses on the specific impact on key industries (retail, financial services, utilities and media) and also on key professions (such as accounting, operational management, supply chain and risk management).
- Shows you how users interact with the system in natural language
- Explains how cognitive analysis/AI can source ‘big data’
- Provides a roadmap for implementation
- Gets you up to speed now before you get left behind
If you’re a decision maker or budget holder within the corporate context, this invaluable book helps you gain an advantage from the deployment of cognitive analytics tools.
Preamble: Wellington and Waterloo
Prologue: What Do We Mean by Work?
Slavery or Freedom
The Rise of Industrialisation
Gen Z and the Flat White Society
The Impact of Unemployment
Replacing the Need to Work
1. Introduction to Analytics
The Accuracy of Analytical Outputs
2. Artificial Intelligence
The Turing Test
The Dartmouth Event
Post-Dartmouth, the AI Winter, and Singularity
Springtime for AI?
How Does AI Work?
Can Computers Be Creative?
3. The Impact of AI on Leading-Edge Industries
AI Implementation Timeline
Innovating to Zero
AI and Motor Manufacturing
Media, Entertainment, and Telecom
4. The Impact of AI on Second-Mover Industries
Drones and Remote Imagery
Contractor Plant and Equipment
Cultural Change in Construction
Utilities and Infrastructure Resilience
Construction Industry Summary
Smart Homes, Smart Infrastructure?
Interconnectivity, Poverty, and Famine
5. The Impact of AI on Professions
Work and Professions
The Importance of Competences
The Morevec Paradox and Why It Threatens Professionals
Office of Finance
Sales and Marketing
Autonomous Flight and Virtual Pilots
Air Traffic Controllers
Engineers and the Built Environment
6. Risk and Regulation
What Is Risk?
Technology and System Failures
Data Security and Privacy
Employee Error and Fraud
Inadequate or Failed Procedures, Systems, and Policies
AI and the Future of Compliance
Roles, RegTech, and Forgiving the Machine
7. Implementation Road Maps
New Thinking on Employee Training
Robotics and Process Automation
Key Implementation Questions
Leadership and Sponsorship
Creating a Team
Human Resources Function
Alternative Spaces: The New Workplace
Timing: How Long to Implement?
Is Big Bang Transformation Possible?
8. New Business Models
Augment or Automate?
Issues of Place and Time
Wordplay and Communication
New Business Models for New Markets
9. Coping with the Future
Existing Roles in AI
Future Roles in AI
On-the-Job Learning: Start-ups and Innovation Labs
Personal Capabilities for Success
Can Computers Innovate?
Living with Robots
Elderly Health Care and Robots
Taking Instructions and Advice from Computers
Rules for Robots
10. Strategies for Personal Reinvention
The Need for Personal Reinvention
How Easy Is It to Change?
The Importance of Events and Conferences
The Freedom of Franchises ? from Employee to Owner
Can We Cope with Doing Nothing?
Appendix A: Implementation Flowcharts
Appendix B: Jobs Most Affected by Artificial Intelligence
Appendix C: List of Professional AI Organisations
Appendix D: List of Tables
Appendix E: List of Figures