DescriptionHow could one company—General Motors—meet disaster on one continent and achieve explosive growth on another at the very same time?
While General Motors was hurtling towards bankruptcy in 2009, GM’s subsidiary in China was setting new sales and profit records. This book reveals how extraordinary people, remarkable decisions and surprising breaks made triumph in China possible for General Motors. It also shows just how vulnerable that winning track record remains.
No small part of GM’s success in China springs from its management of shifting business and political relationships. In China, the government makes the rules for—and competes in—the auto industry. GM’s business partner, the City of Shanghai, is both an ally and a competitor. How does such an unnatural relationship work on a day-to-day basis? Where will it go on the future?
General Motors also engages in constant battles with other global and Chinese car makers for the hearts of demanding Chinese consumers. Dunne gives us rare glimpses into the mindsets and behavior of this new moneyed set, the worlds newest class of wealthy consumers.
China is already the number one car market in the world. During the next ten years, China will export millions of cars and trucks globally, including to the United States. American Wheels, Chinese Roads presents readers with fascinating illustrations of what to expect when Chinese cars, companies, and business people arrive on our shores.
Part One Rules of the Chinese Road 5
1 Scaling New Heights 7
2 Many Detroits 13
3 Getting a Foothold—In Quicksand 17
4 The Back Door 23
5 The Hook 31
6 A Reality Show 41
Part Two Pole Position, Yellow Flags 51
7 The Kit Price 53
8 Putting Shanghai First 65
9 Signing the Deal 73
10 Two Sons 81
Part Three Negotiating the Obstacle Course 91
11 The Launch 93
12 Fiefdoms 105
13 Paper Cups 115
14 The Chery Surprise 125
15 Porsches and Sweet Potatoes 137
16 Getting Their Arms Around China 147
Part Four Quick Acceleration, Then a Tight Corner 155
17 The Best and Worst of Times 157
18 Miniature Vehicles 167
19 A Chill Wind 175
20 The Favor 179
Part Five The End of the Beginning 189
21 A Memory Palace 191
22 The Great Tide 195
23 Electric Cars and Elevators 205
Conclusion: The End of the Beginning 213
—Paul Ingrassia, Pulitzer prize winning author and Deputy Editor-in-Chief, Reuters News
GM and its Chinese partner, Shanghai Auto, have made billions in profits building Buicks and Chevrolets. But the road to success has never been smooth. Michael Dunne puts readers into the scene to witness both GM's soaring triumphs and bitter setbacks. This book reveals Michael's remarkable sense for how China works and how business there really gets done.
—Jing Ulrich, Managing Director & Chairman of Global Markets, China, J.P. Morgan
Michael Dunne - raised in Detroit, educated in Chongqing, sometime resident of Shanghai, Bangkok, and Jakarta has one of the most unusual profiles in the automotive world. He also has a knack for being in the right place at the right time. As an analyst he witnessed the great Chinese car boom of the past decade, and here he tells the fascinating story of how General Motors, despite its troubles at home, gained a foothold in the People's Republic.
—Peter Hessler, Author of Country Driving and Staff Writer at the New Yorker magazine
If you have any intention of doing business in China, then this is a book that you must read. You don't have to be General Motors to understand the complexities of their society. You don't have to be General Motors to figure out how to do business and succeed in the toughest market in the world. Dunne lets you learn all that General Motors has learned without any of the pain and suffering and bleeding.
—Keith Crain, Editor-in-Chief, Automotive News
I've shared many experiences with Michael Dunne on the front lines of China, and Michael knows China and the automobile market unlike anyone else I've met. His personal adventures and experiences give him a brilliant insight into an American icon's journey into China. He chronicles it with intrigue, analysis, drama and humor. You can't put it down!
—James D. Power IV, Former Executive at J.D. Power and Associates and Co-author of Satisfaction: How Every Great Company Listens to the Voice of the Customer
Michael Dunne has done a superb job of chronicling and analyzing the very important and complex business story of GM in China. He has done this based on his boots on the ground experience of many years in Middle Kingdom and his great depth of understanding of the global auto industry. As we increase the speed of globalization, it is imperative to understand the many complex issues involved from the importance of personal relationships to understanding diverse cultures to even have a chance for success. The deep insight into the high stakes drama in the GM China story reaches well beyond the auto industry and, perhaps, well beyond China. Consequently this is a must-read for all who are involved in global commercial activities.
—David Cole, Chairman Emeritus, Center for Automotive Research
American Wheels, Chinese Roads is a fascinating portrait of GM's rocky road to success in China. Author Michael Dunne takes you on a wild ride, chronicling the failures, the successes, and the sheer random luck of an American company trying to seal the deal with the Chinese. Dunne's access is unprecedented, his sources second-to-none. This is a book not only about the transformation of an American icon, but about China, revealed in all its complicated beauty.
—Rob Schmitz, China Bureau Chief, Marketplace/American Public Media