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An Intelligent Organization: Integrating Performance, Competence and Knowledge Management

An Intelligent Organization: Integrating Performance, Competence and Knowledge Management

Pentti Sydänmaanlakka

ISBN: 978-1-841-12048-5

Jun 2002, Capstone

242 pages

Select type: Hardcover

In Stock

$39.95

Description

When everyone in an organization is focused on results it is easy to lose sight of the bigger picture. This book uses the experience of Nokia to develop a frame-work for the organization of the future - one which is efficient, learning and healthy.
About the author

Preface

Acknowledgements

ORGANIZATIONAL LEARNING

Learning as a factor of competition and a mean of survival

What is learning

Levels of learning

Learning skills of organization

Learning and feedback

Learning and change

How to support learning by doing

PERFORMANCE MANAGEMENT

Continuous improvement of performance as an objective

The viewpoint of organization, individual and environment

Planning and development discussions

Daily leadership and planning meetings

Connections to other human resource management processes

Summary and critical success factors

COMPETENCE MANAGEMENT

Continuous improvement of competence as an objective

Strategic management

Core competence as a framework

Competence management in practice

Individual competence

Summary and key learnings

KNOWLEDGE MANAGEMENT

Continuous application of new knowledge as an objective

What is knowledge management?

Knowledge management in practise

Intellectual capital and its measurement

Summary and conclusions

INTELLIGENT ORGANIZATION

Can organization be intelligent?

The features of intelligent organization

Integrating performance, competence and knowledge management

Human resources management in an intelligent organization

Management in an intelligent organization

On the way towards intelligent organization

The ideal organization of the future

Appendices

Bibliography