About the Author
Christopher Worley is Senior Research Scientist at USC's Center for Effective Organizations where he focuses on strategy formulation and implementation, organization design, and the longitudinal evaluation of strategic change. He is also Associate Professor of Business Strategy at Pepperdine University's Graziadio School of Business and Management. His research and consulting clients include organizations in technology (Microsoft, Intel, Nokia, Capital One); health care and insurance (Healthways, St. Joseph Health Care System; Hartford Financial Services); the public sector (State of California, Canadian Broadcasting Company, Southern California Edison, City of Los Angeles, City of Carlsbad) and chemicals and natural resources (British Petroleum, Dow Chemical, Magma Copper Company, Canadian Hunter Exploration, Ltd.) He is the author of two books and many articles and has made several presentations to scholarly societies such as the Academy of Management, the Strategic Planning Forum, and the Conference Boards of the U.S. and Canada.
Thomas Williams is Vice President and Senior Executive Advisor at Booz & Company where he manages consulting engagements for "Fortune 500" clients globally, specializing in strategy, organization, management systems, and product development for energy and industrial companies.
Edward E. Lawler III is director of the Center for Effective Organizations at the University of Southern California (USC) and distinguished professor of management and organization in the USC Marshall School of Business. Named one of the country's leading management experts by BusinessWeek magazine, he is the author or coauthor of more than thirty books including 10 from Jossey-Bass. His writings have appeared in the Harvard Business Review, Fortune, and the Financial Times, as well as many academic journals.