A groundbreaking guide to forging trusting, mutually beneficial B2B relationships
Companies that have entered into B2B alliances may simultaneously be one and another's customers, suppliers, allies, and competitors. But in today's turbo-charged e-environment, how do companies take full advantage of the many benefits of B2B alliances while avoiding the obvious dangers of allowing potential competitors intimate access to their value chains? In this groundbreaking book Harry DeMaio, Director of Deloitte & Touche's renowned Enterprise Risk Service Practice, answers that question with the revolutionary concept of E-Trust, a proven strategy based on fostering business relationships based on mutual self-interest and trust. Writing for managers and corporate decision-makers, DeMaio explains the current state of B2B in an approachable, entertaining fashion, making difficult concepts easy to grasp. He demonstrates the critical role that trust, privacy, and security issues play in the B2B environment and provides guidance on how companies in various industries engaged in B2B relationships must address their varying security and privacy needs.
Harry DeMaio (Cincinatti, OH) is Director of Deloitte & Touche's Enterprise Risk Service Practice.
Table of contents
PART I: GETTING COMFORTABLE WITH B2B AND e-TRUST.
1. "Of Course, I Trust You!"
2. Scoping Out the Topic.
3. The e-World: To B2B and Beyond.
4. The Fable (Part 1).
5. The Fable (Part 2) and Wrapping Up Part I.
PART II: A CLOSER VIEW.
6. More on e-Trust.
7. Focusing on Specific e-Trust Objectives.
8. Industry e-Trust Characteristics.
9. e-Trust and ERP.
10. A Little More on the "Sides," Please.
11. Meet the Players: Powerhouses, Participants, ISPs, ASPs, CPs, CSPs, Portals, Hardware and Software Providers.
12. External Forces Affecting e-Trust.
PART III: MAKING e-TRUST HAPPEN.
13. An Overview of Key B2B Technologies.
14. Secure e-Business Architecture and Design.
15. Identity Management.
16. Data Quality and Data Classification.
17. The Changing World of Networked Systems.
18. Encryption, PKI, and Digital Signatures.
19. Process and Technology Standards.
20. Organizing for e-Trust.
21. e-Business Assurance.
22. On with the Game.
"After all, it deals with complex new business models and Internet communications. But the author helps this strong medicine go down by serving up a few spoonfuls of sugar in the form of clever fables, funny one-liners, and this reviewer's personal favorite: a laminated card that contains all of the books acronyms and catch-phrases." (Business Finance, Jan 02)