About the Author
JAMES M. KAPLAN is a partner with McKinsey & Company in New York. He co-leads McKinsey's global IT infrastructure and cybersecurity practices.
TUCKER BAILEY is a partner in the Washington, DC location of McKinsey's Business Technology Office.
DEREK O'HALLORAN is Head of Information Technology and Electronics Industries at the World Economic Forum.
ALAN MARCUS is Head of Information and Communication Technology Industries at the World Economic Forum.
CHRIS REZEK is a senior expert consultant with McKinsey & Company in Boston.