Beyond E-Learning: Approaches and Technologies to Enhance Organizational Knowledge, Learning, and Performance
DescriptionA follow-up to his best-selling E-Learning, Beyond E-Learning explains the most current thinking on how organizations learn and apply what they know to be successful, and explores the increasingly important role that technology plays, not as an end in itself but as a vital means to get there. The book also provides a clear path for helping to integrate learning—including e-learning—knowledge management, and performance support, and will help training professionals and the organizations they serve go beyond common myths and misconceptions about training and e-learning, focus training/learning activities directly on organizational know-how, and implement a framework that can (at last) be a catalyst for true organizational learning.
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Foreword (David Holcombe).
Introduction: Getting the Most from This Book.
Part One: Beyond E-Training.
1. Myths and Warning Signs.
2. Learning, E-Learning, and the Smart Enterprise.
Part Two: Beyond the Classroom.
3. Building a Learning and Performance Architecture.
4. Knowledge Management in Action.
5. Learning Through Online Collaboration.
6. Learning and Performance in the Context of Work.
7. True Telecom’s Story.
Part Three: Beyond Learning.
8. Making the Change Happen, and Making It Stick.
9. Championing Learning.
10. From E-Learning to Learning to Performance.
Afterword: E-Learning: Advancing Toward What Will Be (John Larson).
Appendix A: Nine E-Learning Warning Signs.
Appendix B: Knowledge Management Features, Functionalities, and Challenges.
Appendix C: Collaboration Technologies.
Appendix D: Primary Knowledge Management Development Activities.
Appendix E: Sample Change Management and Communications Plan.
Appendix F: E-Learning Readiness Assessment: Executive Team Alignment.
Appendix G: Additional Resources.
About the Author.