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Body Language: It's What You Don't Say That Matters



Body Language: It's What You Don't Say That Matters

Robert Phipps

ISBN: 978-0-857-08174-2 January 2012 Capstone 238 Pages


Body language matters. From getting a job to getting a pay rise, and from closing a deal to managing the people around you, it makes a big difference. Robert Phipps, one of the world's leading body language experts shows you how to make it work for you. Busting some of the biggest body language myths, Phipps shows how to read other people's body language and to use yours to succeed in business and life.

Loaded with practical tips, this book covers everything you ever need to know about body language, in a variety of business situations:

  • Greetings
  • Meetings
  • Partings
  • Presentations
  • Negotiations
  • Motivation
  • Deception
  • Managing
  • Interviewing
  • Disciplining
Part One

1 The Body of Evidence 3

2 The Science of Body Language 21

3 Body Language is Bigger Than You Think 39

Part Two

4 Greetings 61

5 Meetings 89

6 Presentations 121

7 Sales and Negotiations 141

8 Aggression and Confrontation 159

9 The Body Language of Managing Others 181

10 Putting It All Together 193

The Back Story – You’re Lying – How It All Started 211

Thanks 219

About Robert Phipps 221

Image Credits 223

Index 227