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Breakthrough Customer Service: Best Practices of Leaders in Customer Support

Stanley A. Brown
Type
Published on
Quantity
Price
Hardcover
10/01/1997
Quantity: 
$55.00

A Picture's Worth 1,000 Words: A Workbook for Visual Communications

Jean Westcott, Jennifer Hammond Landau
Type
Published on
Quantity
Price
Paperback
10/07/1996
Quantity: 
$52.95

Are You Listening?: A Download from Stories Trainers Tell

Mary B. Wacker, Lori L. Silverman
Type
Published on
Quantity
Price
Download
04/01/2004
$47.00

Flip Charts: How to Draw Them and How to Use Them

Richard C. Brandt
Type
Published on
Quantity
Price
Paperback
06/21/1989
Quantity: 
$45.00

Thanks, I'll Do It Myself: A Download from Stories Trainers Tell

Mary B. Wacker, Lori L. Silverman
Type
Published on
Quantity
Price
Download
04/01/2004
$47.00

Flip Chart Power: Secrets of the Masters

Bonnie E. Burn
Type
Published on
Quantity
Price
Paperback
03/08/1996
Quantity: 
$45.00

Strategic Customer Care: An Evolutionary Approach to Increasing Customer Value and Profitability

Stanley A. Brown
Type
Published on
Quantity
Price
Hardcover
02/24/2000
Quantity: 
$50.00

101 Ways to Make Meetings Active: Surefire Ideas to Engage Your Group

Melvin L. Silberman
Type
Published on
Quantity
Price
Paperback
06/11/1999
Quantity: 
$58.00

Dealing with Difficult Participants: 127 Practical Strategies for Minimizing Resistance and Maximizing Results in Your Presentations

Bob Pike, Dave Arch
Type
Published on
Quantity
Price
Paperback
10/03/1997
Quantity: 
$49.95

Fortify Your Sales Force: Leading and Training Exceptional Teams

Renie McClay
Type
Published on
Quantity
Price
E-Book 
01/28/2010
$40.99
Hardcover
02/15/2010
Quantity: 
$50.00