Chapter 1: Restructuring for Success: The 10-Minute Check 1
Why You Need to Restructure
Are Your Key Financial Indicators Telling You Something?
Chapter 2: The Playbook: A Comprehensive Approach 13
Creating a Foundation for Success
Flexible Platform for Achieving Results
Chapter 3: Putting the Playbook into Action 29
Building A Winning Team
Equipping Your Team With the Necessary Tools
Chapter 4: Setting the Baseline 49
Moving from Unconscious Incompetence to Conscious Incompetence
You Are Here
How Fit Is Your Organization?
How Robust Are Your Processes?
Chapter 5: Ready to Launch 69
Kicking Off Your Restructuring Project
So You Think You Can Change?
Chapter 6: Executing the Framework 89
Moving from Conscious Incompetence to Conscious Competence
Business Process Improvement
Business Process Outsourcing
Business Process Outsourcing as a Key Enabler for Restructuring
Chapter 7: Leadership Essentials for Success 143
Do You Have What It Takes?
Plans versus People
Keirsey Temperament Sorter
Implication 1: Certain Leaders Have Certain Talents
Implication 2: Changing a Leader to Fit
Implication 3: Assessing and Aligning for the Right Roles
Case Study: Can We Compete in This Arena?
Chapter 8: Continuous Improvement 161
Moving from Conscious Competence to Unconscious Competence
CI Organization Structure and Roles
Linkages to CI
Chapter 9: Summary of Lessons Learned 181