Chapter 1 Troubleshooting Methodology.
Chapter 2 Network Documentation.
Chapter 3 End-System Documentation and Troubleshooting.
Chapter 4 Protocol Attributes.
Chapter 5 Cisco Diagnostic Commands and TCP/IP Connectivity Troubleshooting.
Chapter 6 TCP/IP Routing Protocol Troubleshooting.
Chapter 7 Troubleshooting Serial Line and Frame Relay Connectivity.
Chapter 8 Troubleshooting ISDN.
Chapter 9 Troubleshooting Switched Ethernet.
Chapter 10 Applying Cisco?s Diagnostic Tools.
Question 55: The correct answer is "Ping" (which is answer D). In the answer key (page xliv), it states that the correct answer is Ping, but it refers to answer B (which is actually Tracert).