DescriptionTo alter an organization’s culture, change agents must first understand its attitudes, beliefs and assumptions. Marc Schabracq’s innovative new book is based on a fresh way of thinking that deals with both the functional and structural features of cultures. Focusing on the greatest barrier to organizational change - the attitudes and assumptions of people – it offers three approaches that collectively assist the change process: changing goals through the leader; improving effectiveness through the members; and enriching assumptions through group dialogue. The scales, checklists and exercises are available online. A priceless resource for consultants and change agents, Changing Organizational Culture is also valuable reading for senior managers and business students interested in the change process.
Part I-Changing organizational culture.
Chapter 1: Organizational culture.
Chapter 2: Assessing the organization and cultural change.
Chapter 3: Everyday reality, attitude, and leadership.
Chapter 4: Mapping and taking away ineffectiveness.
Chapter 5: Dialogue.
Part II-Techniques, personal issues, and exercises.
Chapter 6: Techniques and tools.
Chapter 7: Personal issues.
Chapter 8: Exercises.
Addendum 1: Some meanings of the non-verbal behavioral elements of 9.3.
Addendum 2: Some connotations of the words of 9.7.
Addendum 3: Examples of unproductive assumptions (9.16, Walk 2).