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Co-innovation Dynamics: The Management of Client-Supplier Interactions for Open Innovation

Co-innovation Dynamics: The Management of Client-Supplier Interactions for Open Innovation

Romaric Servajean-Hilst

ISBN: 978-1-119-58009-6 April 2019 Wiley-ISTE 264 Pages

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Description

Over the last 30 years, the pace of innovation has exploded while available resources have become increasingly scarce. Open Innovation is the solution, with client–supplier relationships being the main expedient.

However, collaborating in innovation is full of obstacles, from uncertainties in innovation as a whole to difficulties with managing a business relationship.

Co-innovation Dynamics, based on a deep-dive ethnographic inquiry enlightened by state-of-the-art management research, presents the daily life story of a collaborative innovation project. Also, based on two other qualitative and quantitative studies on co-innovation management, this book offers lessons and tips on how to manage the dynamics of collaborative innovation in the client–supplier relationship.

Foreword ix

Acknowledgements xiii

Introduction xv

Chapter 1. Open Innovation, or Collaborative Innovation, Between Clients and Suppliers 1

1.1. Managing client–supplier interactions in Open Innovation 3

1.1.1. Sourcing Open Innovation selecting a partner and choosing the time of their involvement 4

1.1.2. Configuring the relationship for the innovation project 9

1.1.3. Internally managing the supplier’s involvement in the project 13

1.1.4. The pivotal role of Purchasing in Open Innovation 15

1.2. The dynamics of client–supplier cooperation in innovation 18

1.2.1. The effects of the experiment on the client–supplier relationship 20

1.2.2. The evolution of inter-firm relationships 22

1.2.3. The evolution of the relationship environment over time 27

1.2.4. In conclusion, interpretation is needed for reading the dynamics of Open Innovation 28

Chapter 2. Conditions and Impacts of Client–Supplier Open Innovation Governance 29

2.1. A benchmark: the performance of the relationship 31

2.1.1. What is performance? 31

2.1.2. Three levels of performance measured in client–supplier Open Innovation relationships in France 33

2.2. Governance of the relationship, elements, forms and influence on performance 35

2.2.1. What elements constitute the governance of client–supplier Open Innovation and how do they influence performance? 35

2.2.2. The governance of Open Innovation: a complex blend 48

2.3. The atmosphere of the relationship, elements, forms and influence on governance and performance 55

2.3.1. What are the components of the atmosphere of an inter-firm relationship, and how are they related to performance and governance? 55

2.3.2. The four atmospheres of client–supplier Open Innovation and their performance 63

2.3.3. Which atmospheres correspond to which type of Open Innovation governance? 67

2.4. The innovation project and its influence on governance 70

2.4.1. Innovation maturation and the evolution of governance 70

2.4.2. Which type of governances corresponds to which stages of maturity? 72

2.5. Forms of governance to be favored according to the atmosphere of the relationship and the maturity of the innovation project 73

Chapter 3. The Dynamics of Client–supplier Innovation Interactions – History and Analysis of a Collaboration 79

3.1. The context of the collaboration 80

3.1.1. DELCAR: an automotive equipment division 80

3.1.2. The Innovation Project at the heart of the relationship: the DELTA project 82

3.2. History of a client–supplier innovation collaboration 87

3.2.1. Engaging the relationship 87

3.2.2. Exploring the possibilities 93

3.2.3. A “false start” 109

3.2.4. Exploring a potential collaboration 112

3.2.5. Passed gate opening the door to collaboration 133

3.2.6. The negotiation of an agreement 138

3.2.7. Launch of the DELTA collaboration 151

3.2.8. An urgent delay 157

3.2.9. A line, not so straight, until delivery 173

3.2.10. Attainment of the collaboration 188

3.3. Feedback on the collaboration – the contribution of the relational approach to the “life cycle” and “teleological” approaches to the dynamics of inter-firm cooperation 195

3.3.1. A model for reading the dynamics 195

3.3.2. The trust–control link in Open Innovation 199

3.3.3. Learning and exchanges in real life 201

3.3.4. Sources and dynamics of the performance 203

Conclusion 207

References 215

Index 233