About the Author
Susan Battley, Psy.D., Ph.D., is an internationally renowned executive coach and authority on leadership and organization effectiveness. She has worked with Fortune 500 CEOs, Nobel laureates, and university presidents. Commended by the Clinton White House Office of Science and Technology for her media work in leadership, she has been a featured expert on leadership behavior on CNN, CNBC, and NPR, as well as in the New York Times, the Wall Street Journal, and the Washington Post. Battley is founder and CEO of Battley Performance Consulting.