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Coaching and Mentoring: Leading 08.09

Florence Stone

ISBN: 978-1-841-12276-2 April 2002 Capstone 108 Pages


Fast track route to coaching and mentoring top performers for individual and organizational success

Covers the key areas of coaching and mentoring, from conducting a training needs assessment and reinforcing quality performance and employee accountability to empowering top performers and applying mentoring to succession planning and diversity management

Examples and lessons from some of the world's most successful organizations, including Saturn, Arthur Andersen, General Electric, Johnson & Johnson, Royal Dutch Shell, the World Bank and Analog Device Inc, and ideas from the smartest thinkers, including Abraham Maslow, Frederick Herzberg, Douglas McGregor, Peter Drucker and Jack Welch

Includes a glossary of key concepts and a comprehensive resources guide

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Negotiating: Leading 08.05

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E-Leaders: Leading 08.03

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Empowerment: Leading 08.10

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Decision Making: Leading 08.07

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Leadership Express: Leading 08.01

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Leading Change: Leading 08.06

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Global Leaders: Leading 08.02

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Leadership Styles: Leading 08.04

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Communication: Leading 08.08

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Supply Chain Management: Operations 06.04

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Introduction to Express Exec


Definition of Terms


The E-Dimension

The Global Dimension

The State of the Art

In Practice

Key Concepts and Thinkers


Ten Steps to Making Things Happen

Frequently Asked Questions (FAQs)