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Collaborative Process Improvement: With Examples from the Software World

Collaborative Process Improvement: With Examples from the Software World

Celeste Labrunda Yeakley, Jeffrey D. Fiebrich

ISBN: 978-1-119-13466-4 October 2015 Wiley-IEEE Computer Society Pr 376 Pages


This practical, user-friendly handbook specifically addresses software companies that are interested in implementing effective improvement processes into the daily work life of every employee. A wealth of checklists, templates, exercises, tips, and pitfalls to avoid make it easy for readers to integrate quality awareness into their organization’s day-to-day processes at every level.
List of Figures.


How to Read This Book.


Special Thanks and Acknowledgments.

Chapter 1. Your World-Understanding Your Situation and Preparing First Steps.

Chapter 2. Welcome to the World-Establishing Advocates and Champions.

Chapter 3. Drawing Your Map-Initiating your CPI Program.

Chapter 4. World Vision-Training the Organization.

Chapter 5. World Views-Addressing the Capital Q.

Chapter 6. Around the World-Acknowledging Cultural Diversity.

Chapter 7. Move Your World-Managing Change.

Chapter 8. Rock Your World-Encouraging Process Perpetual Motion.

Chapter 9. Your World of Influence-Sneezing and Spreading the Improvement Virus.

Chapter 10. World Climate-Checking for Vital Signs.

Chapter 11. World Health-Evaluating Progress.

Chapter 12. World News-Rewarding and Recognizing Work.

Chapter 13. Modern World-Building Meaningful Quality Pictures.

Chapter 14. One World-Uniting Your Change Maps with the New World View.



References and Resources.


"..perfectly suitable for an audience with no or little previous knowledge…experienced readers can also find…reading it worthwhile." (Computing, June 22, 2007)