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CompTIA A+ Complete Study Guide: Exams 220-701 (Essentials) and 220-702 (Practical Application)

CompTIA A+ Complete Study Guide: Exams 220-701 (Essentials) and 220-702 (Practical Application)

Quentin Docter, Emmett Dulaney, Toby Skandier

ISBN: 978-0-470-48649-8

Oct 2009

1152 pages

Select type: Paperback

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Updated Coverage Includes Windows 7 Topics

This study guide includes updated content covering Windows 7 topics which were added to the CompTIA A+ exam in January, 2011.  The supplemental content includes additional review questions, additional practice exam questions, and an updated objectives map.

Two Exams in One Book!  A+ Essentials (220-701) and Practical Application (220-702)

Written by a team of industry experts, this unparalleled study guide offers you a systematic approach to preparing for the CompTIA A+ certification, and includes real-world scenarios, hands-on exercises, challenging chapter review questions, plus a CD with Sybex's custom test engine to reinforce all of the concepts you learn.

Get full coverage of all of the exam objectives for both the 220-701 and 220-702 exams, Inside this guide you'll learn how to:

  • Identify and understand PC system components, including motherboards, processors, memory, and cooling systems.
  • Identify and understand storage devices, power supplies, display devices, and adapters.
  • Install, configure, and troubleshoot desktops, laptops, and portable devices.
  • Install, configure, and troubleshoot printers.
  • Install and configure operating systems including Windows 2000, XP, Vista, and Windows 7.
  • General troubleshooting theory and preventive maintenance.
  • Troubleshooting operating systems, hardware, printers, and laptops.
  • Install, configure, and troubleshoot networks
  • Set up and maintain network security
  • Master essential operational procedures for PC technicians
  • Communicate professionally with co-workers and clients

Featured on the CD

  • Over 600 Practice questions
  • Six practice tests (3 for the 220-701, and 3 for 220-702)
  • Electronic flashcards
  • Entire book as a searchable PDF

Note: CD-ROM/DVD and other supplementary materials are not included as part of eBook file.

For Instructors: Teaching supplements are available for this title.

Related Resources


View Instructor Companion Site

Contact your Rep for all inquiries


Assessment Test.

Chapter 1 Personal Computer System Components.

Chapter 2 Storage Devices, Power Supplies, and Adapters.

Chapter 3 Understanding Display Devices.

Chapter 4 Understanding Laptops and Portable Devices.

Chapter 5 Installing and Configuring Printers.

Chapter 6 Operating System Features and Interfaces.

Chapter 7 Installing and Configuring Operating Systems.

Chapter 8 Troubleshooting Theory and Preventive Maintenance.

Chapter 9 Troubleshooting Operating Systems, Hardware, Printers, and Laptops.

Chapter 10 Understanding Networking.

Chapter 11 Understanding Network Security Fundamentals.

Chapter 12 Understanding Operational Procedures.

Chapter 13 Installing, Maintaining, and Troubleshooting Hardware.

Chapter 14 Installing, Configuring, and Troubleshooting Laptops.

Chapter 15 Resolving Printer Problems.

Chapter 16 Operating System Structures and Commands.

Chapter 17 Operating System Utilities and Troubleshooting Issues.

Chapter 18 Installing and Troubleshooting Networks.

Chapter 19 System Security.

Appendix About the Companion CD.



Windows 7 update: Additional Bonus Exam Questions Download
Windows 7 update: Additional Review Questions Download
Windows 7 update: Chapter 17 Download
Windows 7 update: Chapter 7 Download
Windows 7 update: Chapter 6 Download
Windows 7 update: Chapter 16 Download
Windows 7 Update: Exam Objectives Map Download
CompTIA A+ Windows 7 Supplement Download
151Text correction: inaccurate description of Figure 1.33,The last sentence on the page, Figure 1.33 shows the two sides of 16-bit RIMM module, including the aluminum heat spreaders does not accurately describe the image in Figure 1.33.
It should read:
Figure 1.33 shows a RIMM module, including the aluminum heat spreaders.
296Text correction: Incorrect transfer rate given for optical drives,Under Optical Drive Data Rates, the second paragraph contains inaccuracies. It should read:

The standard DVD-ROM “1X” transfer rate is 1.3MBps, already nine times that of the comparably labeled CD-ROM. As a result, to surpass the transfer rate of a 52X CD-ROM drive, a DVD-ROM drive need only be rated 6X. DVD transfer rates of 16X are common.
13660Clarification of discussion re: assigning SCSI ID numbers,In the last paragraph on the page, the second sentence, You start by assigning your adapter an address. should read:
You start by assigning your adapter an address, if necessary.

At the end of the same paragraph, a sentence was omitted that would clarify the sense of the last sentence. The rest of the paragraph should read as follows:
This can be any number from 0 to 7 on an 8-bit bus, 0 to 15 on a 16-bit bus, and 0 to 31 on a 32-bit bus, as long as no other device is using that ID. An ID of 7 is always recommended for the host adapter. This ID has the highest priority for arbitration and therefore the host adapter will always take priority.
Appendix993Correction to Appendix: About the Companion CD,Due to an error in editing, the Electronic Flashcards section mistakenly refers to Pocket PC and Palm versions of the flashcards. There are no such files on the CD.3/26/10