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Construction Communication

Stephen Emmitt, Christopher A. Gorse

ISBN: 978-1-405-14872-6 February 2009 Wiley-Blackwell 224 Pages


Communicating the design intent, from initial briefing through the design stage and on to the actual construction is vital to the success of any building project. This book looks at communication across physical, organisational and cultural barriers with a view to improving the design and construction process.

The authors investigate communication issues across physical, organisational and cultural barriers and present clear guidance and practical advice.

Construction:a social perspective; Communication in construction; Communicating abstract ideas;.

Dynamics of Communication; Interpersonal communication; Group communication; Communication networks; Organisational communication;.

Building an effective communication culture; Selecting appropriate communication media; Managing boundary conditions; Managing meetings; Conflict management; Practical methodologies for identifying, monitoring and improving communication in practice

'A well-written, logically structured and well referenced text ….[it] represents the first serious attempt to explore communication within the industry’s specific context, and I would commend it as a robust introductory text for students, academics and practitioners with an interest in communication dynamics’.

Andrew RJ Dainty, CM& E Volume 22, issue 2.

* accessible to all participants in the construction process
* Provides clear explanations of complex issues, helping to make communication more productive
* checklists and case studies offer practical guidance