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Creating a Culture of Collaboration: The International Association of Facilitators Handbook

Sandy Schuman (Editor)

ISBN: 978-0-787-98116-7 August 2006 Jossey-Bass 536 Pages


Collaboration is often viewed as a one-time or project-oriented activity. An increasing challenge is to help organizations incorporate collaborative values and practices in their everyday ways of working. In Creating a Culture of Collaboration, an international group of practitioners and researchers–from Australia, Belgium, Canada, Chile, New Zealand, Northern Ireland, United Kingdom, and the United States–provide proven approaches to creating a culture of collaboration within and among groups, organizations, communities, and societies.

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Preface xxiii
Sandy Schuman

1 Five Transformational Leaders Discuss What They’ve Learned 1
Sam Kaner

Part One: The Bases of Collaboration

2 Renewing Social Capital: The Role of Civil Dialogue 41
James M. Campbell

3 The Development of Cross-Sector Collaborations in a Social Context of Low Trust 55
Mladen Koljatic, Mónica Silva, Eduardo Valenzuela

4 Exploring the Dynamics of Collaboration in Interorganizational Settings 69
Ignacio J. Martinez-Moyano

5 Equity, Diversity, and Interdependence: A New Driver for Societal Transformation 87
Michael Murray, Brendan Murtagh

6 What Keeps It Together: Collaborative Tensility in Interorganizational Learning 105
Hilary Bradbury, Darren Good, Linda Robson

7 Make-or-Break Roles in Collaboration Leadership 129
Mirja P. Hanson

Part Two: Approaches to Collaboration

8 Sense Making and the Problems of Learning from Experience: Barriers and Requirements for Creating Cultures of Collaboration 151
Gervase R. Bushe

9 Metaphors at Work: Building Multiagency Collaboration Through a Five-Stage Process 173
Carol Sherriff, Simon Wilson

10 Utilizing Uncertainty 193
Kim Sander Wright

11 Sustainable Cooperative Processes in Organizations 211
Dale Hunter

12 Is Your Organization an Obstacle Course or a Relay Team? A Meaning-Centered Approach to Creating a Collaborative Culture 229
Paul T. P. Wong

13 Practical Dialogue: Emergent Approaches for Effective Collaboration 257
Rosa Zubizarreta

14 Using the Facilitative Leader Approach to Create an Organizational Culture of Collaboration 281
Roger Schwarz

15 Use of Self in Creating a Culture of Collaboration 304
Ante Glavas, Claudy Jules, Ellen Van Oosten

Part Three: Collaboration in Action

16 Collaboration for Social Change: A Theory and a Case Study 322
Cynthia Silva Parker, Linda N. Guinee, J. Courtney Bourns, Jennifer Fischer-Mueller, Marianne Hughes, Andria Winther

17 Theory in Action: Building Collaboration in a County Public Agency 345
Jamie O. Harris, David Straus

18 Leadership for the Common Good 367
John M. Bryson, Barbara C. Crosby

19 Using Deliberative Democracy to Facilitate a Local Culture of Collaboration: The Penn’s Landing Project 399
William J. Ball

20 Avoiding Ghettos of Like-Minded People: Random Selection and Organizational Collaboration 419
Lyn Carson

21 Involving Multiple Stakeholders in Large-Scale Collaborative Projects 435
Tasos Sioukas, Marilyn Sweet

Appendix: Collaborative Values, Principles, and Beliefs 449

Key Concepts 469

Index 479