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Dealing with Difficult Participants: 127 Practical Strategies for Minimizing Resistance and Maximizing Results in Your Presentations

Dealing with Difficult Participants: 127 Practical Strategies for Minimizing Resistance and Maximizing Results in Your Presentations

Bob Pike, Dave Arch

ISBN: 978-0-787-91116-4

Oct 1997

128 pages

Select type: Paperback

In Stock

$49.95

Description

If you deal with difficult participants in your training sessions, you know the destructive effect they can have on their own learning, as well as on the group's learning process. This helpful guide book provides you with the knowledge and skills needed to deal with almost any difficult participant.

You'll learn first how to identify the types of difficult participants, and then how to decide which technique (127 in all) is best suited for dealing with that individual. Finally, you'll learn the steps of each technique and how to achieve maximum results.



Learn to deal with "difficult participant" types such as:
* The Latecomer
* The Preoccupied
* The Introvert
* The Domineering . . . and more!

Don't let difficult participants get the best of you. Maximize the learning potential in all your training sessions with Dealing with Difficult Participants!

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This item: Dealing with Difficult Participants: 127 Practical Strategies for Minimizing Resistance and Maximizing Results in Your Presentations

What Smart Trainers Know: The Secrets of Success from the World's Foremost Experts (Paperback $62.00)

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This item: Dealing with Difficult Participants: 127 Practical Strategies for Minimizing Resistance and Maximizing Results in Your Presentations

Creating, Implementing, and Managing Effective Training and Development: State-of-the-Art Lessons for Practice (Hardcover $78.00)

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Pike Duo Presentations Set (Includes Pike, Dealing with Difficult Participants; Solem, 50 Creative Training Closers)

This item: Dealing with Difficult Participants: 127 Practical Strategies for Minimizing Resistance and Maximizing Results in Your Presentations

Dealing with Difficult Participants: 127 Practical Strategies for Minimizing Resistance and Maximizing Results in Your Presentations

(Paperback $49.95)

50 Creative Training Closers: Innovative Ways to End Your Training with IMPACT!

(Paperback $65.00)

Original Price:$114.95

Purchased Together:$60.00

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Introduction.

What (or Who) Is a Difficult Participant?

The Latecomer.

The Preoccupied.

Cell Phones and Beepers.

The Prisoner.

The Introvert.

The Elder.

The Domineering.

The Know-It-All.

The Skeptic.

The Socializer.

The Apple Polisher.

The Bored.

The Confused.

The Unqualified.

The Sleeper.

The Substance Abuser.

Concluding Thoughts.

Recommended Readings.

Appendix.