About the Author
Robert Baldock is a global managing partner with Andersen Consulting. In his 22 years as a consultant he has spent much of his time working with consumer-oriented companies, helping them leapfrog the competition by deploying new business practices and technology. He has had considerable experience of scenario planning and implementing transformational business strategies. Recently, he led an international team of Andersen Consulting partners in developing scenarios for the future of the Financial Services industry. This work has been shared with clients from around the world. For many of them, the scenarios have become embedded in their strategic planning processes. Intrigued by the power of this work he took it a step further, creating a set of scenarios for the year 2008 and developing their implications for the future of all consumer serving industries. It is this work which forms the foundation of this book. Married with two children, he is a fanatical supporter of Formula 1 motor racing. He was a founding member and is now Chairman of the British Motorsport Industry Association. As an Andersen partner, he was responsible for establishing Andersen Consulting's ongoing relationship with the Williams Formula 1 racing team, now entering its fifth year.