Skip to main content

Dialogue Mapping: Building Shared Understanding of Wicked Problems

Dialogue Mapping: Building Shared Understanding of Wicked Problems

Jeffrey Conklin

ISBN: 978-0-470-01768-5

Jan 2006

266 pages

Select type: Paperback

In Stock

$79.95

Related Resources

Instructor

Contact your Rep for all inquiries

Preface.

Acknowledgements.

Part I.

Chapter 1: Wicked Problems and Social Complexity.

Chapter 2: Building Shared Understanding.

Chapter 3: The Dialogue Mapping Experience.

Part II.

Chapter 4: IBIS: A Tool for All Reasons.

Chapter 5: The Dialogue Mapping Listening Cycle.

Part III.

Chapter 6: Question Types.

Chapter 7: Three Moves of Discourse.

Chapter 8: Limits of Dialogue Mapping.

Chapter 9: Decisions, Decisions.

Appendix.

References.

Index.