Part I: Health Information Technology Basics.
Chapter 1: Understanding EHRs.
Chapter 2: Understanding What’s Available: The ABCs of EHRs.
Chapter 3: Finding Help and Oversight.
Part II: Planning for an EHR.
Chapter 4: Assessing Readiness.
Chapter 5: Determining the Cost, Benefi ts, and ROI.
Chapter 6: Selecting Your Vendor Partner.
Chapter 7: Partnerships and Contracts.
Part III: I've Bought a System, Now What? Implementing an EHR.
Chapter 8: Changing the Way You Work: Workfl ow Redesign.
Chapter 9: Assigning New Roles and Responsibilities.
Chapter 10: Considering Security and Privacy.
Chapter 11: Training for Success.
Chapter 12: Communicating and Marketing Your EHR.
Chapter 13: Surviving the Go-Live.
Part IV: Optimizing and Improving Your EHR.
Chapter 14: Keeping Your Patients Healthy with an EHR.
Chapter 15: Directing Patient Access and Communication.
Chapter 16: Improving and Tweaking the System.
Part V: The Part of Tens.
Chapter 17: Ten EHR-Related Web Sites.
Chapter 18: Ten Problems (And Solutions) You'll Face.
Chapter 19: Ten Questions to Ask (And Answer).
Appendix A: Alphabet Soup.
Appendix B: Regional Extension Centers.
Appendix C: Medicare and Medicaid Incentives.