About the Author
RITA-MARIE CONRAD has been teaching, designing, and consulting on online courses for nearly two decades. She consults on the design, implementation, and evaluation of online courses, and provides training to community college and university faculty. A frequent presenter on the topic of online instruction, she is also coauthor of The Online Teaching Survival Guide published by Jossey-Bass.
J. ANA DONALDSON retired as an associate professor of instructional technology from the University of Northern Iowa. She continues her love of teaching online by working part-time as a contributing faculty member for Walden University. She also provides instructional design and program evaluation consulting and has presented workshops on using technology to apply the principles of engaged learning.