About the Author
MICHAEL HUGOS is a business executive with more than twenty years' experience in logistics and supply chain management. He is an award-winning Chief Information Officer who integrates technology and business operations to create supply chains for competitive advantage. Mr. Hugos is also the author of Building the Real-Time Enterprise: An Executive Briefing and the coauthor of Supply Chain Management in the Retail Industry. He holds an MBA from Northwestern University's Kellogg School of Management.