Evaluating the Processes of Neonatal Intensive Care: Thinking Upstream to Improve Downstream Outcomes
DescriptionAn essential guide for evaluating outcomes and improving practice in the neonatal intensive care unit - an aspect of neonatal intensive care that is not covered in standard texts. Written by a neonatologist with experience in outcomes research, the book engages Neonatal Intensive Care Unit (NICU) workers with vitally important questions about their work:
What is a good NICU?
Could you achieve better results?
How completely can you characterize the results of your NICU?
Systems and our work.
The work of the NICU.
Working with process mapping: an example.
Activity without value: Muda.
Diagnostic testing and Muda.
Needless complexity in our care process.
More tools for "drilling down".
PART 2: Data.
Measuring outcomes: What? How?.
Characterising variation in our measurements.
Understanding variation in our measurements.
PART 3: Action.
Benchmarks and benchmarking.
Keeping track of what you decided to measure.
Change and people.
The gap is never closed completely
Written by a neonatologist with an understanding of the needs of those in the specialty
Based on sound outcomes research