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Executive's Guide to Information Technology: Shrinking the IT Gap



Executive's Guide to Information Technology: Shrinking the IT Gap

James Cox

ISBN: 978-0-471-35668-4 October 1999 250 Pages


Plain language, clear explanations, and a focus on practical business applications.

A recent A. T. Kearny study found that information technology is the number-one item on the agendas of a majority of CEOs and boards of directors. However, while senior managers are spending more time keeping abreast of developments in IT, many remain uncomfortable making decisions concerning technology issues that they don't entirely grasp.

Executive's Guide to Information Technology presents a comprehensive, nontechnical model for understanding the IT environment. Focused on the issues that are most important to upper-level managers, this book supplies the big-picture perspective needed to understand IT as a whole, while explaining how various components work together to support business functions. Without getting bogged down in details, it provides clear, comprehensible overviews of:
* Networking and platform technologies
* Software infrastructurE
* Information management systems
* Enabling technologies
* Applications
* Middleware, application servers, and system management technologies

The future belongs to organizations with the knowledge and confidence to exploit their IT resources wisely and use them aggressively. Executive's Guide to Information Technology gives business leaders the tools they need to do both.

In a business environment increasingly driven by information technology, it is essential for top-level executives to keep abreast of the latest developments in IT. They must understand how information systems can help achieve business goals and be able to use this understanding to make critical business decisions. Unfortunately, many senior-level executives find themselves at the mercy of technicians who have little grasp of business issues, focus on details rather than broader functions, and speak an arcane and mystifying language. There is a clear need for an intermediary to help executives decipher technological language, seek and get the answers that are most important from a business perspective, and develop better working relationships with IT personnel.

Executive's Guide to Information Technology provides a "Rosetta stone" that makes sense of a seemingly chaotic cluster of components-a coherent, trustworthy frame of reference that lays the foundation for more effective working relationships among business executives and technology managers. This book helps executives ask better questions about IT issues and better understand the answers they receive. Using integrated models that illustrate how information technologies form an infrastructure that supports practical business uses of information, it keeps the discussion focused on matters of direct concern to executives. Understanding these models develops a stronger grasp of the evolving role IT plays within organizations and establishes a comfort zone within which managers can develop a keener comprehension of component technologies and the strategic and tactical business decisions that surround them.

Whether it is read from cover to cover or consulted as a quick reference, Executive's Guide to Information Technology is an indispensable tool for CEOs, board members, COOs, CFOs, controllers, treasurers, and other business professionals who need to establish firm control of the governance, direction, and management of two of their most valuable assets: information and the technologies that support it.
Introduction: Shrinking the Gap.

Another Brave New World.

Building the New Information Technology Infrastructure Model.

Understanding the New Information Technology Infrastructure Model I: Networking and Platform Technologies.

Understanding the New Information Technology Infrastructure Model II: Software Infrastructure.

Networking Technologies.

Platform Technologies.

Software Infrastructure Overview.

Information Management Systems.

Enabling Technologies.


Middleware, Application Servers, and Systems Management Technologies.

Open Information Technology Infrastructure Directions.

Summary and Suggestions.


"..this book is good value and gives an uncluttered view of IT today and in the immediate future." (Computer Bulletin, July 2001)