About the Author
IRIS R. FIRSTENBERG, PHD, is a professor at UCLA in the Department of Psychology and the Anderson School of Management. She has previously coauthored two books, including The Minding Organization. Iris also teaches corporate seminars on leadership development and innovative thinking.
MOSHE F. RUBINSTEIN, PHD, is an authority on organizational problem solving and an emeritus professor at the UCLA School of Engineering and Applied Science. He has written ten books, including Patterns of Problem Solving.