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First Things Fast: A Handbook for Performance Analysis

First Things Fast: A Handbook for Performance Analysis

Allison Rossett

ISBN: 978-0-787-94438-4

Nov 1998, Pfeiffer

256 pages

Select type: Hardcover

Product not available for purchase

Description

This hands-on book tells you how to quickly determine performance needs before investing precious time and resources. When trainers, consultants, and problem-solvers need to figure out what's wrong with an organization--and they need a solution fast--they need this book. Needs assessment is about doing things right; performance analysis guarantees doing the right thing.

Rossett offers extensive guidance on:
* Accelerating a performance analysis
* Overcoming organizational obstacles
* Using technology in analysis
* Presenting the results of an analysis . . . and much more!

You'll get job aids, templates, and implementation examples that direct you through the basics of performance analysis. Carefully selected case studies further illustrate the text.

Visit the First Things Fast online coaching and information system and get information about how to encourage analysis in the organization and what strategies are best for doing it. This online information and coaching tool, designed by award-winning author Allison Rossett, offers planning tips and tools to get things done . . . fast!
Foreword.

Preface.

Acknowledgements.

Introduction.

What Can We Do First and Fast?

Performance Analysis Basics.

Opportunities for Performance Analysis.

Putting the Speed in Performance Analysis.

Communicating to Gather Information and Support.

What Technology Contributes.

Communicating Results.

Tales from the Trenches.

Into the Future.

Glossary.

Resources for Performance Analysis.

About the Author.

Index.

Companion Site

Visit the companion site.