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From Conflict to Creativity: How Resolving Workplace Disagreements Can Inspire Innovation and Productivity

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From Conflict to Creativity: How Resolving Workplace Disagreements Can Inspire Innovation and Productivity

Sy Landau, Barbara Landau, Daryl Landau

ISBN: 978-0-787-95423-9 October 2001 Jossey-Bass 208 Pages

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From Conflict to Creativity offers leaders, managers, boards of directors, and team members a new way of thinking about conflict in the workplace. Within these pages, three experts in the field of workplace conflict resolution Sy, Barbara, and Daryl Landau present an innovative and proven collaborative model that can help resolve on-the-job conflicts and unleash the potential for creativity. Using the information and tools presented in this book can take any organization from a place that merely tolerates conflict to a dynamic environment that uses everyday differences to enhance creativity.

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Mediating Dangerously: The Frontiers of Conflict Resolution (Hardcover $57.00)

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Preface.

Acknowledgments.

PART ONE:HOW CONFLICT CAN LEAD TO CREATIVITY.

1. Conflict in Organizations.

2. Managing Organizational Conflict.

3. Creative Resolution of Conflict.

PART TWO: ENHANCING CREATIVITY THROUGH CONFLICT.

4. Conflict: The Oxygen of Creativity?

5. Creative Contention.

6. Playing with Fire?

7. From Conflict to Creativity.

References.

Resource Guide to Materials on Conflict, Creativity, andTeams.

About the Authors.

Index.
"High performance organizations are creative organizations. Drawingupon real life experiences, the Landaus guide you through theprocess of harnessing conflict to produce creative solutions."--John G. Smalley, former vice president and director of humanresources, The Canada Life Assurance Company

"Conflict and creativity-two of the lowest rated leadershipcompetencies that make the biggest differences in results. Thisbook is a must for managers, executives, coaches, and teamsinterested in breaking through the barriers to high performance."--Susan Wright, principal, The Coaching Project Inc.

"The Landaus tap their extensive and diverse experience ininterest-based conflict resolution to provide a practical guide formanaging conflict within organizations. They offer a steady flow ofreal-life examples to illustrate techniques for managing both thecreative and destructive effects of differences." --JayFolberg, professor of law, University of San Francisco andcoauthor, Mediation: A Comprehensive Guide

"The Landaus' easy to understand approach makes this a usefulhandbook even for those new to conflict resolution inorganizations." --Christine E. Hart, president, Accord/Hart& Associates

"A very clear and comprehensive guide to harnessing the creativepotential of diverse work environments, written by authors withover seventy years of relevant collective experience."--Cynthia J. Chataway, York University, Toronto