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From Training to Performance Improvement: Navigating the Transition

Hardcover

$57.00

From Training to Performance Improvement: Navigating the Transition

Jim Fuller, Jeanne Farrington

ISBN: 978-0-787-91120-1 April 1999 Pfeiffer 240 Pages

Description

Achieve measurable gains!

Organizations are spending millions of dollars every year trainingemployees. Yet why are organizations sending their employees totraining? They often don't know.

Training is a quick fix; many managers don't believe that it reallyworks. But even if it isn't the appropriate solution to a problem,many organizations automatically implement training for lack of amore reasoned, thoughtful alternative.

Here's the approach you've waited for: performance improvement. JimFuller and Jeanne Farrington show you how to achieve measurablegains by implementing this cutting-edge technique at yourorganization.

"A practical guide for identifying and eliminating the root causesof business problems. Business leaders and human resourceprofessionals responsible for turning around bottom-line resultswill find From Training to Performance Improvement well worth theread."
-- Kathleen Dalton, Procter & Gamble

"Clear, concise, and compelling. This book is a great asset forexecutives and management teams who are seeking ways to makechanges that will count."
-- James J. Hill, manager of executive education, SunMicrosystems

"A must for human resource development professionals and managersinterested in moving their organizations from training to abusiness-goal focused performance improvement system. Fuller andFarrington have 'been there.' They give the reader the benefit oftheir considerable experience on how to guide large and smallorganizations toward a human performance technology strategy.Unique, persuasive, and field-tested."
-- Richard E. Clark, professor and director, doctoral program inhuman performance at work, University of Southern California

You'll learn how to:
* Explain and sell the notion of performance improvement toorganizations
* Surmount obstacles that can prevent organizations from achievingtheir full potential
* Demonstrate the results of your efforts . . . and muchmore!

As director of learning at a Fortune 20 company, where he workedfor eighteen years, Jim Fuller helped to lead his corporation to aperformance breakthrough. In this hands-on resource, Fuller andseasoned consultant Jeanne Farrington show you how to make thistransition at your organization.
Figures and Exhibits.

Foreword, Richard E. Clark.

Preface.

Acknowledgments.

Discovering Human Performance Technology.

Understanding Human Performance Technology.

Driving the Value of Human Capital Within Your Organization.

Preparing for Performance Technology.

Demonstrating Results with HPT.

Building Organizational Awareness for HPT.

Analyzing and Addressing Organizational Barriers to HPT.

Making the Transition to HPT Within Your Department.

How to Develop HPT Professionals Within Your Organization.

Becoming the Manager of Performance Technology for YourOrganization.

References.

About the Authors.

Index.
"A must for human resource development professionals and managersinterested in moving their organizations from training to abusiness-goal focused performance improvement system. Fuller andFarrington have 'been there.' They give the reader the benefit oftheir considerable experience on how to guide large and smallorganizations toward a human performance technology strategy.Unique, persuasive, and field-tested." (Richard E. Clark, professorand director, doctoral program in human performance at work,University of Southern California)

"A practical guide for identifying and eliminating the root causesof business problems. Business leaders and human resourceprofessionals responsible for turning around bottom-line resultswill find From Training to Performance Improvement well worth theread." (Kathleen Dalton, Procter & Gamble)

"Clear, concise, and compelling. This book is a great asset forexecutives and management teams who are seeking ways to makechanges that will count." (James J. Hill, manager of executiveeducation, Sun Microsystems)