Think of the many different products and services that are purchased and consumed each day – how do they reach the end-user? What does this cost? What happens when something goes wrong?
Logistics and Supply Chain Management (SCM) are the areas of study which help us to explore and answer these questions. Today they play a very important role in underpinning the success of many organisations across the public and private sectors and impact how we live our lives. While the origins of logistics and SCM are firmly embedded in the manufacturing domain, the successful applications of logistics and SCM principles and practices are becoming increasingly relevant in the services area also – see for example, the many changes that have recently been driven into healthcare systems and airlines.
Global Logistics and Supply Chain Management, now in its third edition, provides essential reading for anybody studying SCM and logistics. Encompassing both practical and strategic perspectives, it takes a truly global perspective, recognising the transnational nature of logistics activities in today’s world.
Key features of this new and extended third edition include:
- 18 up-to-date chapters on all aspects of logistics and SCM, including coverage of emerging and important topics such as security, technology and automation in logistics, supply chain data flows, logistics and the internet of everything, sustainability, supply chain vulnerability and trade facilitation.
- New chapters include one on management science applications, which provides an easy and clear introduction to key quantitative techniques that can be applied to logistics and SCM.
- 12 updated case studies, including new case studies on air cargo, port–city logistics, automobile manufacturing logistics and logistics infrastructure appraisal.
A comprehensive package of supplementary material is available on the accompanying website at www.wiley.com/college/mangan, including an Instructor’s Manual, PowerPoint slides and case teaching notes for lecturers, as well as quizzes and an online glossary for students.
About the authors xi
About the contributors xiii
PART ONE – LOGISTICS AND SUPPLY CHAIN CONTEXT 1
1. Introduction 3
2. Globalisation and International Trade 20
3. Supply Chain Relationships 34
4. Supply Chain Strategies 57
Part One Case Studies 77
Dell’s Configure-to-Order (CTO) Supply Chain Strategy 77
The Medical Devices Company 80
Humanitarian Aid Supply Chains 81
Global Supply Chains in Motion: The Case of Jaguar Land Rover 89
PART TWO – LOGISTICS AND SUPPLY CHAIN OPERATIONS 101
5. Transport in Supply Chains 103
6. Transport Security 117
7. Logistics Service Providers 131
8. Procurement 142
9. Inventory Management 167
10. Warehousing and Materials Handling 189
11. Technology in the Supply Chain 208
12. Information and Finance Flows in the Supply Chain 220
Part Two Case Studies 239
John Lewis Partnership: Semi-Automated National Distribution Centre 239
Air Cargo in the United Kingdom 244
Port Logistics City: A Case Study of Melbourne in Australia 249
PART THREE – SUPPLY CHAIN DESIGNS 253
13. Supply Chain Vulnerability, Risk, Robustness and Resilience 255
14. Sustainable Logistics and Supply Chain Systems 275
15. Reverse Logistics 289
16. Service Supply Chains 306
17. Management Science Applications 317
18. Emerging Supply Chain Designs 329
Part Three Case Studies 338
Patient Safety and the Pharmaceutical Supply Chain 338
Contamination in the Bulk Agri-Commodity Logistics Chain 347
Why Supply Chains should be Involved in Product Design 354
EIB Transport Project Appraisal 358
From Terrestrial to Extraterrestrial Supply Chain Networks 370