About the Author
JIM DETHMER designs and delivers leadership training and coaching to investment professionals around the world. He has delivered speeches on this topic for the CFA Institute, Investment Advisors Association, and many leading investment firms.
JAMIE ZIEGLER has over twenty years' experience as a marketing consultant, specializing in branding and communications for investment management firms. She holds a BA in English from the University of Notre Dame and an MBA in finance from DePaul University.
FRAN SKINNER, CFA, CPA, has over twenty years' experience in the investment industry, specializing in measuring and incenting performance of investment industry employees. She earned her MBA in finance and marketing from the University of Illinois–Chicago.