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Improving Therapeutic Communication: A Guide for Developing Effective Techniques

Improving Therapeutic Communication: A Guide for Developing Effective Techniques

D. Corydon Hammond, Dean H. Hepworth, Veon G. Smith

ISBN: 978-0-787-94806-1 April 2002 Jossey-Bass 400 Pages


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Throughout the book, the authors focus on the basic skills that facilitate communications in therapy (empathy, respect, authenticity, relating in the here-and-now, and confrontation) and explore specific methods of using them. These skills--which research shows are crucial to effective therapy--enable therapists and counselors to
* Empathize in a caring way with the feelings of clients
* Become receptive to clients in a warm, respectful, and nonjudgmental way
* Constructively share feelings with clients in a natural, open manner
* Therapeutically utilize moment-to-moment, here-and-now interaction
* Make clients aware of their inconsistencies and discrepancies without arousing antagonism or defensiveness


The Authors.

1. Effective Elements in Counseling and Psychotherapy.

2. Processes and Phases in Counseling and Psychotherapy.

3. Barriers to Effective Communication.

4. Developing Perceptiveness to Feelings.

5. Responding Empathically to the Client's Expressions: Reciprocal Responses.

6. Expanding the Client's Meaning: Additive Responses.

7. Relating to Clients with Respect.

8. Relating to Clients with Genuineness.

9. Examining Here-and-Now Feelings and Interactions Within the Counseling Relationship.

10. Using Confrontation to Remove Barriers to Communication and Change.

11. Communication Processes in Effective Therapy: SummaryReferences.

"Contains a great wealth of clinical information." (Psychiatric Services, April 2003)