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Improving Through Benchmarking

Improving Through Benchmarking

Richard Y. Chang , P. Keith Kelly

ISBN: 978-0-787-95084-2

Aug 1999, Pfeiffer

106 pages

Select type: Paperback

In Stock



This user-friAndly guide shows how benchmarking is a means of using the best process-management practices to improve results. Ideal for process improvement teams in both large organizations and small companies.