DescriptionLearning from Failure offers tools for learning from failure in the design, implementation, and operation of computer and information systems. Using real-life examples, it covers the causes of failure--from projects with unacceptable performance and design problems to projects that come in late and over budget--and offers real solutions that help business leaders and IT specialists learn from past mistakes, rather than repeat them.
1. Opportunities for Learning.
2. What is an Information System Failure?
3. Chalk and Cheese.
4. Systems Concepts.
6. The Systems Failures Approach Part 1: From Situation to System.
7. The Systems Failures Approach Part 2: Comparison and Synthesis.
8. Information Systems in Practice.
9. Using the Approach to Look Forward: Electronic Patient Records.
10. Other Approaches to Understanding IS Failures.
- Presents a proven analytical method for learning from past IT failures.
- Uses real-world examples from actual companies.