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Information Systems: Achieving Success by Avoiding Failure



Information Systems: Achieving Success by Avoiding Failure

Joyce Fortune, Geoff Peters

ISBN: 978-0-470-86256-8 April 2005 234 Pages


Learning from Failure offers tools for learning from failure in the design, implementation, and operation of computer and information systems. Using real-life examples, it covers the causes of failure--from projects with unacceptable performance and design problems to projects that come in late and over budget--and offers real solutions that help business leaders and IT specialists learn from past mistakes, rather than repeat them.
About the Authors.



1. Opportunities for Learning.

2. What is an Information System Failure?

3. Chalk and Cheese.

4. Systems Concepts.


6. The Systems Failures Approach Part 1: From Situation to System.

7. The Systems Failures Approach Part 2: Comparison and Synthesis.

8. Information Systems in Practice.

9. Using the Approach to Look Forward: Electronic Patient Records.

10. Other Approaches to Understanding IS Failures.


"For those involved in the review of major is essential."  (Journal of the Operational Research Society, 59)
Fortune Companion Site Companion site containing Exercises for students and PowerPoint Slides.
Instructor Companion Site
  • Presents a proven analytical method for learning from past IT failures.
  • Uses real-world examples from actual companies.