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Intercultural Communication for Everyday Life

Intercultural Communication for Everyday Life

John R. Baldwin , Robin R. Means Coleman , Alberto González , Suchitra Shenoy-Packer

ISBN: 978-1-444-33236-0

Feb 2014, Wiley-Blackwell

370 pages

In Stock



Written for students studying intercultural communication for the first time, this textbook gives a thorough introduction to inter- and cross-cultural concepts with a focus on practical application and social action.

  • Provides a thorough introduction to inter- and cross-cultural concepts for beginning students with a focus on practical application and social action
  • Defines “communication” broadly using authors from a variety of sub disciplines and incorporating scientific, humanistic, and critical theory
  • Constructs a complex version of culture using examples from around the world that represent a variety of differences, including age, sex, race, religion, and sexual orientation
  • Promotes civic engagement with cues toward individual intercultural effectiveness and giving back to the community in socially relevant ways
  • Weaves pedagogy throughout the text with student-centered examples, text boxes, applications, critical thinking questions, a glossary of key terms, and online resources for students and instructors
  • Online resources for students and instructors available upon publication at

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Preface xi

Acknowledgements xv

About the website xvi

Walk through xvii

Part one Foundations 1

1 A rationale for studying intercultural communication Why should we know about other cultures? 3

2 Action, ethics, and research

How can I make a difference? 24

3 Origins

Where does our “culture” come from? 47

Part two Elements 69

4 Subjective culture

What is the base upon which cultural communication is built? 71

5 Identity: Struggle, resistance, and solidarity

How can I think about my identity and that of others? 91

6 Intolerance–acceptance–appreciation

How can we make the world a more tolerant place? 114

Part three Messages 135

7 Verbal communication

How can I reduce cultural misunderstandings in my verbal communication? 137

8 Nonverbal communication

Can I make nonverbal blunders and not even know it? 159

9 Rhetoric and culture

How does my culture relate to persuasive writing and speaking? 180

10 Culture, communication, and media

How do media shape our views of others? 203

Part four Contexts 225

11 Global media, global cultures

How do culture and globalization influence each other? 227

12 Adaptation and intercultural competence

How can I be effective in a new culture? 249

13 Relationships and conflict

How can I have better cross-cultural relationships? 269

14 The political context

How can we use communication to shape politics and culture? 290

15 Intercultural communication in international organizational contexts

How does culture shape business, and how is business culture changing? 306

Conclusion 329

Glossary 331

Index 343

“The combination has the advantage bringing into one’s hand a somewhat integrated presentation, guidance and a direction without the leakage and serendipity of online meanderings.”  (, 1 November 2014)