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Introduction to Business Information Systems, 3rd Canadian Edition

Introduction to Business Information Systems, 3rd Canadian Edition

James Norrie, Michelle Nanjad, Mark W. Huber

ISBN: ES8-1-118-29979-1

Select type: WileyPLUS


Most students, regardless of their major, need to understand information systems and technologies and their importance to the success of business organizations. While many of today's students have lived with technology their whole lives, they do not see the connection between what they use every day and what they need to understand to be successful in the business world. Introduction to Business Information Systems, Third Canadian Edition by James Norrie, Michelle Nanjad and Mark Huber focuses on IT as a source of business value and outlines the innovative technologies, as well as the innovative ways to use technology, that help businesses excel. The goal of this book is to teach students that the effective integration of IS with knowledge can drive the creation of significant business value.

Introduction to Business Information Systems, Third Canadian Edition is written for both the IT and non-IT major. It is written in a friendly, accessible style that will draw students in and engage them with the content. Expanded coverage of highly technical concepts is included in the Technology Core box found in each chapter as well as the Tech Guides.

Related Resources

Chapter 1: IT For Business and Business Professionals

The Importance of Infromation Systems

What’s in IT for Me?

What’s in IT for an Organization?

What’s in IT for Society?


Chapter 2: Technology Essentials

The Components of IT

The Internet

The World Wide Web

Internet Security

Meaningful Applications of Technology


Chapter 3: Managing and Using Data

Data, Information, and Knowledge

Decision Making and Problem Solving

Databases: The Primary Data Storage for Organizations

Business Intelligence


Chapter 4: Enterprise Systems

Information Systems that Support Business Activities

Enterprise Resource Planning

Enterprise Risk Management


Chapter 5: Creating Business Value

Business Organization and Business Processes

Applying IT to Create Business Value

Corporate, IT, and Project Governance


Chapter 6: Managing IS Projects and Creating IS Solutions

Critical Pre-Development Questions

The Stages and Importance of the System Development Life Cycle (SDLC)

Managing an IS Project

IS Development Teams

Standard IS Methodology

IT Tools for IS Development


Chapter 7: E-Commerce

E-Commerce Defined

The E-Commerce Advantage

Benefits and Limitations of E-Commerce

E-Commerce Between Organizations

The Technology of E-Commerce


Chapter 8: Web 2.0, Social Media, and Online Trends

Defining Social Technologies and Utility

User-Generated Content

Creating Business Utility Using Social Media Tools and E-Marketing

The Social and Business Impacts of Web 2.0


Tech Guide A: The Details of IT Hardware and Software

An Overview of Hardware

Hardware Devices

Operating Software

Application Software


Tech Guide B: The Details of Networking

Network Architecture

Network Layer Model

Different Kinds of Networks


Tech Guide C: The Details of SQL, Logical Modelling, and XML

Using SQL to Query Relational Databases

Using Logical Modelling to Create a Relational Database and Querying Multitable Databases

Using XML for Data Transfer

Currency: The pace of technological innovation is truly staggering, so any IT book needs constants updating. In this new edition you will find new or increased coverage of the following:

  • Characteristics of the digital world we live in; Internet crime and cyberterrorism (Chapter 1)
  • Internet security; business continuity; cloud computing (Chapter 2)
  • Dashboards and visual analytics (Chapter 3)
  • Competitive necessity; co-opetition (Chapter 5)
  • Technology-based acquisitions; end-user development (Chapter 6)
  • Social media usage and trends; search engine optimization (Chapter 8)

New Cases: Each chapter includes one entirely new case (for a total of two cases in each chapter), plus additional cases that are available through WileyPLUS.  Some of these cases are based on real-life companies or situations; others are critical thinking exercises that ask students to think of solutions to common business problems.

Study Cards: At the back of the book are detachable Study Cards that students can take with them to study on the go.  These cards include a summary of key points for each chapter, including diagrams; a list of the most important key terms (Knowledge Speak); key figures to help students visualize the material; and a Quick Test to test their knowledge of the chapter content.

Design: Redesigned to meet the visual needs of learners with more visuals and a more provocative design.

Voice of Experience: Q&A session with successful business professionals who are using information systems in a variety of business environments. This motivates students by providing a first-hand account on how information technology drives business in a real-world scenario

Student ROI (Return on Investment): Provides a list of learning objectives that the student will understand after reading the chapter (or the return on investment of reading time). These learning objectives are summarized at the end of chapter in the Student ROI Summary section.

What Do You Think? Boxes: These boxes are scattered throughout the chapters and pose critical thinking questions about the topic just covered.  They provide discussion questions for guided classroom debate and allow students an opportunity to think critically and relate the material to their own experience or examples. Suggested discussion points/answers are provided in the Instructor’s Manual.

Quick Tests: There are short quizzes at the end of each major section, which provide an opportunity for students to test their understanding of the material in that section.

Tech Guides: Expanded coverage of these topics to provide more technical detail for those who want it.

Software Application Exercises: Asks students to solve a series of related exercises using word processing, spreadsheet, presentation, database, and Internet software.

Team Activity: Provides an opportunity for the student to work in a team to carry out an activity pertaining to the chapter material.

Case Studies: Short descriptions of how well-known companies use information systems at the end of each chapter. There are two Case Studies with accompanying case questions per chapter.