About the authors.
1. Training and knowledge in probation: A historical overview.
Introduction; Emergence of probation; Training in the early years; The need for training gathers pace; The first Home Office Training Scheme; Casework in probation; The 1940s and beyond; The implications of empirical research; Towards the present; From generic to specialised training in the 1990s; Conclusion; Summary; Further reading.
2. Knowledge in vocational education.
Towards an understanding of change; Knowledge and competence; The knowledge economy; Theory and practice: Knowledge for work; From codification to learning; Feelings: Last but not least; Summary; Further reading.
3. The Diploma in Probation Studies.
Introduction; Occupational Standards; NVQs; PDAs; Assessment and knowledge; Analysing the knowledge requirements; Summary; Further reading.
4. Knowledge resources for trainees: Help with the NVQ.
Introduction; Victims; Explaining offending behaviour: The search for patterns; The probation service and legislation 1861–2001; Local area policies and guidelines; Professional values; Risk assessment; Effective practice/methods of working; Communication; Enforcement and compliance; Self-reflection and personal development; Confidentiality; Conclusion; Summary.
5. Knowledge resources for trainees: Writing quality Pre-Sentence Reports.
Introduction; Rationale; Defining quality; Process; Content of PSRs; Key features in report writing; Reports and race; The sentencing framework; Implications for reports: Points to emphasise; Nil reports; Conclusion; Summary of available sentences; Additional requirements; Strategy for learning how to write reports; Summary; Further reading.
6. The Practice Development Assessor: Producing quality probation officers.
Introduction; The role of the PDA; NVQ Assessor; Internal Verifier; Three PDA models; Reflections on the role; Knowledge as a multifaceted concept; Knowledge typology for probation practice; Elements of a training strategy; Conclusion: Further reflections on the NVQ; Summary; Further reading.
7. Being a probation officer.
Introduction; Continuing professional development; Learning in practice; Emotional development; Personal values; Probation values; Being a probation officer; Summary; Further reading.
8. From competence to excellence: Going beyond the codification of knowledge.
Summary of Chapters 1–7; Going beyond minimum knowledge requirements; Threats to knowledge; The PDA–TPO dynamic; Suggestions for further improvements; Final comments; Summary.
1. Influences that have shaped five key phases of probation history .
2. Criminological perspectives: Help for practitioners.
3. Client or offender: The labelling perspective.
4. Joining loose wires to make connections: Developing practice awareness.
5. Methods of working with offenders.
6. Differentiating the ‘what’ from the ‘how’ of practice.