DescriptionProfit doesn't drive purpose. Purpose drives profit.
We made some incorrect assumptions about work and those assumptions are killing us. We allowed a narrative that is solely about earnings to replace what we know to be true about human motivation.
Human beings are hardwired to seek purpose, but according to data, most people don't feel a sense of purpose in their work. Work has become a grind, an endless series of tasks that lack meaning.
Building upon her bestseller Selling with Noble Purpose, leadership expert Lisa Earle McLeod tackles the employee engagement crisis by showing leaders how to put workplace meaning front and center. McLeod, whose clients include organizations like Google, Hootsuite, and Roche, asserts that many organizations are unconsciously squandering their greatest asset—their people's passion. By putting profit before purpose, organizations eroded the very thing that makes a business great.
The narrative of profit, earnings, and bonuses was supposed to improve employee performance, but it had the opposite effect. It stripped the joy and meaning from work in ways that have a chilling effect on morale, performance, and ultimately profit. In this new book, McLeod shows leaders how to:
- Win the hearts and minds of employees, clients, and stakeholders through a Noble Sales Purpose
- Reframe your approach to metrics so that they accelerate performance
- Create a tribe of True Believers who drive revenue and do honorable work
People want to make money and make a difference. Leading with Noble Purpose shows leaders how to do both.
Introduction: Why Work Matters ix
PART I The Noble Purpose Leader 1
Chapter 1 Profit is Not a Purpose 3
Chapter 2 Are You Telling aMoney Story or aMeaning Story? 21
Chapter 3 How Metrics Drive Mediocrity 35
Chapter 4 Go Beyond the Numbers 47
Chapter 5 Make Your Customers Human 55
Chapter 6 Dare to Be Different 67
Chapter 7 Be Brutal about Airtime 77
Chapter 8 Create Your Purpose Framework 93
Chapter 9 Be For, Rather Than Against 103
Chapter 10 Don’t Confuse Culture with Collateral 109
Chapter 11 Take “Yes, But” Off the Table 127
Chapter 12 The Folly of Internal Customers 135
Chapter 13 Name Your Noble Sales Purpose 147
Chapter 14 How to Keep Purpose from Being Hijacked 155
Chapter 15 Why Your Backstory Matters 163
Chapter 16 Give Yourself Space to Say No 175
Chapter 17 Believe in the Dignity of Your Business 185
Chapter 18 The DNA of a Noble Purpose Leader 195
PART II Implementation Guide for Noble Purpose Leaders 201
Chapter 19 Claim Your Noble Purpose 203
Chapter 20 Prove Your Noble Purpose 207
Chapter 21 Launch Your Noble Purpose 211
Chapter 22 Operationalize Your Noble Purpose 217
Chapter 23 Embed Your Noble Purpose 223