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MCITP: Microsoft Windows Vista Desktop Support Consumer Study Guide: Exam 70-623

MCITP: Microsoft Windows Vista Desktop Support Consumer Study Guide: Exam 70-623

ISBN: 978-0-470-26212-2

Mar 2008

509 pages

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Description

If you are a support professional who sets up, maintains, and troubleshoots desktop applications on Windows Vista, now you can build your skills and prepare for exam 70-623, MCITP: Supporting and Troubleshooting Applications on a Windows Vista Client for Consumer Support Technicians, the required exam for achieving certification as an MCITP: Consumer Support Technician. Inside this comprehensive study guide you'll find full coverage of all exam objectives, practical hands-on exercises, real-world scenarios, challenging review questions, and more.

For Instructors: Teaching supplements are available for this title.

About the Author

Eric Johnson (MCITP, MCSE, MCSE+I, MCDBA, MCSD, MCTS, Network+, A+) is a cofounder of Consortio Services, and the primary Database Technologies Consultant. His background in information technology is diverse, ranging from operating systems and hardware to specialized applications and development. He has even done his fair share of work on networks. Since IT is really just a way to support business processes, he has also acquired his MBA. All in all, he has 10 years of experience with IT, a great amount of which has been working with Microsoft SQL Server. Eric has managed and designed databases of all shapes and sizes. He has delivered numerous SQL Server training classes and webcasts as well as presentations at national technology conferences. Most recently, he presented at TechMentor on SQL Server 2005 Replication, Reporting Services, and Integration Services. He also does a good deal of writing, including the recent four-part series, Tour de SQL, published in Redmond magazine. In addition, he is active in the local SQL Server Community, serving as the president of the Colorado Springs SQL Server Users Group.

Eric Beehler has been working in the IT industry since the mid-1990s, and has been playing with computer technology well before that. From help desk technician to solutions provider, he has been involved at many layers of enterprise solutions from the desktop to the network to the server and the SAN. He currently has certifications from CompTIA (A+, N+, Server+), and Microsoft (MCITP: Enterprise Support Technician and Consumer Support Technician, MCTS: Windows Vista Configuration, MCDBA SQL Server 2000, MCSE+I Windows NT 4.0, MCSE Windows 2000, and MCSE Windows 2003). He also holds a master’s degree in business administration from the University of Colorado at Colorado Springs. His experience includes over nine years with Hewlett-Packard’s Managed Services division, working with Fortune 500 companies to deliver network and server solutions and, most recently, IT experience in the insurance industry working on highly available solutions. He provides consulting and training through Consortio Services, LLC.

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Introduction.

Assessment Test.

Chapter 1: Installing Windows Vista.

Chapter 2: Customizing and Configuring Windows Vista.

Chapter 3: Installing, Configuring, and Troubleshooting Devices.

Chapter 4: Configuring Windows Media Center and Media Player.

Chapter 5: Configuring Windows Vista Security.

Chapter 6: Configuring Networking.

Chapter 7: Troubleshooting and Repairing Networking.

Chapter 8: Troubleshooting and Repairing Windows Vista.

Glossary.

Appendix: About the Companion CD.

Index.

  • Covers all exam objectives. Each chapter includes a list of objectives covered in that chapter, following by in-depth discussion of those objectives, complete with hands-on Exercises and Real World Scenarios.
  • Chapters conclude with an ""Exam Essentials"" section and comprehensive review questions.
  • The companion CD features leading-edge exam prep software with test engine of practice questions and electronic flashcard, as well as the entire book in a searchable pdf format.

  • Topics include: Managing and Troubleshooting OS Components ; Working with  Hardware Devices and Drivers; Installing and Configuring Applications; Troubleshooting Applications; Working with Mobile Devices.